System Center Orchestrator: Unknown Exception Caught

This week, I was working on a very simple Runbook in order to reset a password account in the Active Directory.

When I ran the Runbook, I got the following error:

Unknown exception caught

In this case, the message was not very explicit. This Runbook uses a service account to read/write in the Active Directory. This account is configured in the Integration Pack Options.


This service account must have specific permissions in your Active Directory. You must delegate specific tasks in your AD. In my case, this service account must have the following permissions:

That’s all! You can now run the Runbook without warning message!

Thanks for reading! You can follow me on Twitter @PrigentNico

About Nicolas 282 Articles
I work as an IT Production Manager, based in Paris (France) with a primary focus on Microsoft technologies. I have 10 years experience in administering Windows Servers. . I am a Microsoft MVP for Cloud & Datacenter Management. I also received the PowerShell Hero 2016 award by PowerShell.0rg. And finally, I am "MCSE: Cloud Platform and Infrastructure", "MCSA: Windows Servers", "Administering & Deploying SCCM", and CheckPoint CCSA certified.