System Center Orchestrator: The Server Threw an Exception

After upgrading System Center Orchestrator from 2012 R2 to 2016 CU4 or 1801, you may get the following error message:

Could Not Connect To The Specified Database Server


The Server Threw an Exception


The Runbook Management Server and the Database Server are no longer linked. First, you must install Microsoft® SQL Server® 2012 Native Client – QFE:

Then you must take a look at your database security permissions and check if the Orchestrator Service Account still has full access on the DB. If not, then add your service account. Now, you can open the Runbook console and confirm if the error disappears.


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About Nicolas 282 Articles
I work as an IT Production Manager, based in Paris (France) with a primary focus on Microsoft technologies. I have 10 years experience in administering Windows Servers. . I am a Microsoft MVP for Cloud & Datacenter Management. I also received the PowerShell Hero 2016 award by PowerShell.0rg. And finally, I am "MCSE: Cloud Platform and Infrastructure", "MCSA: Windows Servers", "Administering & Deploying SCCM", and CheckPoint CCSA certified.